Cookie Policy
Last updated: March 2, 2026
This Cookie Policy explains how Nexovia Travel ("we", "us", or "our") uses cookies and similar tracking technologies when you visit our website at www.nexoviatravel.com (the "Website"). This policy explains what these technologies are, why we use them, and your rights to control our use of them.
What Are Cookies
Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners. Cookies can be "persistent" (remain on your device until deleted or expired) or "session" (deleted when you close your browser).
In addition to cookies, we may use similar technologies such as localStorage and sessionStorage to store information locally on your device. These technologies serve similar purposes to cookies but are managed differently by your browser.
How We Use Cookies
Nexovia Travel uses cookies and similar technologies for several purposes:
- Essential functionality: To enable core features like flight search, booking, and user authentication
- Performance and analytics: To understand how visitors use our Website and improve our services
- Personalization: To remember your preferences (language, currency, theme) for a better experience
- Marketing: To deliver relevant advertisements and measure campaign effectiveness (with your consent)
Types of Cookies We Use
Strictly Necessary Cookies
These cookies are essential for the Website to function properly and cannot be disabled. They enable core functionality such as security, network management, flight search, booking, and accessibility. Without these cookies, services you have requested cannot be provided.
Legal basis: Legitimate interest (GDPR Art. 6(1)(f)) - these cookies are necessary to provide the services you request.
| Cookie Name | Purpose | Duration |
|---|---|---|
| flight_search_params | Preserves flight search parameters (origin, destination, dates, passengers) to maintain search state across page navigation and allow users to modify their search without re-entering all information. | Session (cleared on browser close) |
| flight_global_data | Caches flight search results from FlightAPI to reduce API calls and improve performance when user navigates back to results page. | 1 hour (auto-expires) |
| lastFlight | Stores the last selected flight details for quick access when user returns to flight details page. | Session (cleared on new search) |
| dualFlightResults | Stores dual flight search results (outbound + return) for round-trip bookings. | Session (cleared on new search) |
| flightSearchResults | Stores current flight search results to display on results page. | Session (cleared on new search) |
| priceLockFlight | Stores price-locked flight information during checkout to prevent price changes. | 15 minutes (price lock duration) |
| pendingBooking | Stores in-progress booking information (selected flight, passenger details, payment intent) to preserve booking state if user navigates away or refreshes page during checkout process. | 24 hours (booking session timeout) |
| nx_consent | Stores user's consent choices for cookies and tracking (analytics, marketing, preferences) to comply with GDPR/CPRA requirements. | 6 months (regulatory requirement) |
Preference Cookies
These cookies allow the Website to remember choices you make (such as your language, currency, or theme preference) and provide enhanced, more personalized features. They may be set by us or by third-party providers whose services we have added to our pages.
Legal basis: Consent (GDPR Art. 6(1)(a)) - you can withdraw consent at any time via our Cookie Settings.
| Cookie Name | Purpose | Duration |
|---|---|---|
| theme | Stores user's preferred color theme (light/dark mode) for consistent experience across sessions. | Permanent (until user clears) |
| language | Stores user's preferred language for site content. | Permanent (until user clears) |
| currency | Stores user's preferred currency for price display. | Permanent (until user clears) |
| nexovia_recent_searches | Stores user's recent flight searches for quick access and suggestions. | 30 days |
Analytics Cookies
These cookies help us understand how visitors interact with our Website by collecting and reporting information anonymously. This helps us improve the Website's performance and user experience. We use Umami Analytics, a privacy-focused analytics platform that does not track personal information.
Legal basis: Consent (GDPR Art. 6(1)(a)) - you can withdraw consent at any time via our Cookie Settings.
| Cookie Name | Purpose | Duration |
|---|---|---|
| umami.cache | Umami Analytics cache for tracking website usage and performance. | Permanent (managed by Umami) |
Marketing Cookies
These cookies are used to track visitors across websites to display ads that are relevant and engaging. They may be set by us or by our advertising partners. If you do not allow these cookies, you will experience less targeted advertising.
Legal basis: Consent (GDPR Art. 6(1)(a)) - you can withdraw consent at any time via our Cookie Settings.
| Cookie Name | Purpose | Duration |
|---|---|---|
| _ga | Google Analytics tracking cookie (if enabled in future). | 2 years |
| _fbp | Facebook Pixel tracking cookie (if enabled in future). | 3 months |
Your Cookie Choices
Managing cookie preferences
You have full control over which cookies you accept. When you first visit our website, you'll see a cookie consent banner where you can:
- Accept All: Allow all cookies for the best experience
- Reject All: Block all non-essential cookies
- Customize: Choose which categories of cookies to accept
You can change your cookie preferences at any time by clicking the "Cookie Settings" link in the footer of our Website.
Browser settings
Most web browsers allow you to control cookies through their settings. You can typically:
- View and delete cookies stored on your device
- Block all cookies from being set
- Block third-party cookies only
- Clear all cookies when you close your browser
Please note that blocking or deleting cookies may affect your experience on our website and limit certain features. To learn more about managing cookies in your browser:
Your Data Protection Rights
European Economic Area (GDPR)
If you are located in the European Economic Area (EEA), you have the following rights under the General Data Protection Regulation (GDPR):
- Right to access: You can request a copy of the personal data we hold about you
- Right to rectification: You can request that we correct inaccurate data
- Right to erasure: You can request that we delete your personal data
- Right to restrict processing: You can request that we limit how we use your data
- Right to data portability: You can request a copy of your data in a machine-readable format
- Right to object: You can object to our processing of your personal data
- Right to withdraw consent: You can withdraw your consent at any time via Cookie Settings
California Residents (CPRA/CCPA)
If you are a California resident, you have additional rights under the California Privacy Rights Act (CPRA) and California Consumer Privacy Act (CCPA):
- Right to know: What personal information we collect, use, disclose, and sell
- Right to delete: Request deletion of your personal information
- Right to opt-out: Opt-out of the sale or sharing of your personal information
- Right to correct: Request correction of inaccurate personal information
- Right to limit: Limit the use of sensitive personal information
- Right to non-discrimination: We will not discriminate against you for exercising your rights
To exercise these rights, please contact us at [email protected].
Third-Party Cookies
We work with trusted third-party service providers who may also set cookies on your device. These include:
- Umami Analytics: Privacy-focused analytics platform - Privacy Policy
- Payment Processors: To securely process transactions (Stripe)
Cookie Retention
Different cookies have different lifespans:
- Session Cookies: Temporary cookies that expire when you close your browser
- Persistent Cookies: Remain on your device for a set period (typically 30 days to 2 years) or until you delete them
Your consent preferences are stored for 6 months, after which you will be asked to provide consent again.
Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Cookie Policy on this page and updating the "Last updated" date at the top. We encourage you to review this page periodically.
Contact Us
If you have questions about our use of cookies or this Cookie Policy, please contact us:
Email: [email protected]
Support: [email protected]
Phone (US): +1 855 273 8389
Phone (CI): +225 07 08 138 242
Address: 145 Tremont Street suite 201, Boston MA 02111